What to Do If Your Paducah Bank Account Has Been Compromised

Man checking his bank account on a tablet.

If you believe your Paducah Bank account has been targeted by a scam or fraudulent activity, act quickly to protect your funds and personal information. Follow these steps:

  • Contact Paducah Bank Immediately
    • Call us at  270.575.5700 or visit your nearest branch. Our team will review your account activity and help secure your funds.
    • If you notice unauthorized transactions, we can assist in disputing them.
 
  • Secure Your Online and Mobile Banking Access
    • Change your online banking password right away. Create a strong password that includes a mix of letters, numbers, and symbols.
    • Enable multi-factor authentication (MFA) for added security.
    • If you suspect someone has access to your login credentials, we can help reset your account.
 
  • Monitor Your Account Activity
    • Review your recent transactions through online or mobile banking.
    • Set up account alerts to receive notifications of unusual activity.
 
  • Report the Scam
    • If the scam involved stolen funds or personal information, report it to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov.
 
  • Beware of Follow-Up Scams
    • Scammers may try to contact you again, posing as a bank representative or law enforcement. Paducah Bank will never call and demand your password, PIN, or account numbers.
    • If you’re unsure whether a message is legitimate, contact us directly.
 

At Paducah Bank, your security is our priority. If you ever have concerns about fraud or suspicious activity, don’t hesitate to reach out—we’re here to help!